ThermaZone Thermal Therapy uses specially engineered therapeutic heating and cooling pads to deliver body surface therapy to most areas of the body. The device is easy to use and ready when you are.
ThermaZone leverages thermo-electric technology to circulate a consistent flow of water through physician-designed micro-channels, which have been engineered to target specific musculoskeletal pain areas. Unlike other heating & cooling devices that have to be constantly filled with ice, placed in the freezer, or heated in the microwave, thermoelectric technology uses a Peltier system to efficiently and effectively cool or heat a small amount of fluid to the desired temperature and then hold it there for as long as it’s needed.
After you have selected the temperature level desired for your therapy, the pad will inflate slightly as the water circulates; creating a combination of light compression and temperature. The hands-free cooling or heating pads are Velcro-compatible for form-fitting adjustability.
If you find that the cooling or heating system is not working properly on your device, it is possible that the safety switch has been activated because the device was getting too hot. This may be caused by a blockage of the air intake vent that is used to cool the pump. If this occurs, turn the device off and make sure that there are no objects (e.g. clothing) within six inches of the device. The switch will automatically reset after a few minutes. Upon resuming use, ensure that the power of the device is set to a lower level temporarily (level 5). Never use a power adapter other than the one provided with the device
Some users have noticed that wearing the pad too tightly can reduce the maximum heat and cool that the device can achieve. If this happens, try loosening the pad and resuming use.
*If part of your device needs to be repaired or replaced, please call us at 877.901.9663 or notify us online. You should not attempt to fix the device yourself or allow someone to fix it. Attempting to repair the device yourself will result in the invalidation of the Warranty.
Step-by-step directions on how to set-up your ThermaZone device.
Your ThermaZone runs in just 2oz of distilled water.
How to troubleshoot your ThermaZone device if it is not turning on.
How to troubleshoot your device when it is not pumping
Attaching a Motion Advantage™ pad to the ThermaZone device