When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase, rental, or prescribing inquiry through the Site, we collect certain information from you, including your name, organization/company name, address, shipping address, email address, phone number, and any other information that you enter at the time of inquiry either via our Site or at a Tradeshow/Industry Convention. We refer to this information as “Customer Inquiry Information.”
We use the Customer Inquiry Information that we collect generally to fulfill any product inquiry placed through the Site (such as processing your order via purchase or rental inquiry, arranging for shipping, connecting you with approved distributors, and contacting you in the event of any product recall or field corrective action, to obtain feedback on product performance and satisfaction, or in the event we are required to obtain information from a regulatory agency or authority).
Additionally, we use this Customer Inquiry Information to communicate with you and, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
We use Google Ads and Constant Contact for our customer relationship management and marketing and advertising – you can read more about Google Ads and Constant Contact’s privacy policies and how they use your Personal Information here: Google Ads | Constant Contact.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or otherwise protect our rights.
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) Educational Page.
You can opt out of targeted advertising by going to the following links:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s Opt-out Portal.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an inquiry through the Site, we will maintain your Customer Inquiry Information for our records unless and until you ask us to delete this information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Innovative Medical Equipment, LLC
23950 Commerce Park
Beachwood, OH 44122